Privacy Policy

This privacy policy describes how Garam Bowl, located at Plot 18, Lane 6, Koregaon Park, Pune, Maharashtra, 411001, India, collects, uses, and protects your personal data when you use our online platform or interact with our services described on our site. We are committed to protecting your privacy and handling your data in an open and transparent manner. We comply with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR) where relevant to individuals in the European Union, and relevant Indian data protection laws.

We collect personal data that you provide to us directly when you use our site. This may include information you provide when placing an order, making a reservation, signing up for updates, contacting us through forms or other means, or engaging with our services. The types of personal data collected may include your name, contact information such as email address and phone number, delivery address, order details, payment information (though we typically use third-party payment processors and do not store full payment card details on our systems), and any other information you choose to provide.

We also automatically collect certain information when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, duration of visits, and other usage data. This information is collected through cookies and similar tracking technologies. Please see the section on Cookies for more details.

We use the personal data we collect for various purposes, including to provide and maintain our services, process and fulfill your orders and reservations, communicate with you regarding your transactions and inquiries, improve our products and services, personalize your experience on our site, send you marketing communications (where you have provided consent), conduct analytics and research, comply with legal obligations, and protect our rights and interests. The legal basis for processing your data typically includes fulfilling our contract with you (e.g., processing your order), your consent (e.g., for marketing communications), our legitimate business interests (e.g., improving services, preventing fraud), and compliance with legal obligations.

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, delivery, website hosting, data analysis, marketing, and customer service. These service providers are authorized to use your personal data only as necessary to provide these services to us and are required to protect your information. We may also disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others. Your data may be processed and stored in India or other countries where our service providers are located. When transferring data internationally, we take steps to ensure it is adequately protected in accordance with applicable law.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no internet transmission or electronic storage method is completely secure.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. You can manage your cookie preferences through your browser settings or other tools we may provide. Please note that disabling certain cookies may affect the functionality of our site.

Our site may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy policies, or practices of third-party sites or services.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If you believe we have collected information from a child, please contact us.

Depending on your location and applicable law, you may have certain rights regarding your personal data. These rights may include the right to access, rectify, erase, restrict the processing of your data, object to processing, and the right to data portability. You may also have the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, or if you have questions about this privacy policy or our data practices, please contact us by writing to us at the physical address below.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page. We encourage you to review this policy periodically.

You may contact us regarding privacy matters by writing to us at our physical address:
Garam Bowl
Plot 18,
Lane 6, Koregaon Park,
Pune, Maharashtra,
411001
India